Reference

How t999com Handles Your Personal Information

This Privacy Policy sets out exactly what data t999com collects when you open an account, make a deposit via bKash, Nagad or Rocket, and use the lobby — and how we keep that data secure.

Account data protectedbKash, Nagad, Rocket wallet privacyNo data sold to third partiesYour rights, clearly statedContact us to request changes

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What We Collect and Why We Collect It

t999com Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

When you open an account with t999com, we collect the registration details you provide — name, email address, phone number and the payment method you link, whether that is bKash, Nagad or Rocket. We also collect transactional data: deposit amounts, withdrawal requests and the account wallet

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activity tied to those transactions. Device data — your browser type, IP address and session timestamps — is logged automatically to maintain account security and detect unusual access patterns. We do not collect more than we need. Payment details entered during a bKash or Nagad transfer
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are processed through the payment provider's own interface; we store only a reference to confirm the transaction, not your full wallet PIN or mobile banking credentials. Data collected through Rocket payments follows the same approach. We use the information we hold to operate your account, process
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payouts, respond to support requests and meet any obligations imposed by applicable law. Availability of our service depends on your local law and the eligible regions we support. We do not sell, rent or share your personal data with third parties for marketing purposes. Retention periods
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vary: active account data is held while your account remains open; data related to closed accounts is retained only as long as required by applicable legal or financial obligations.

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

PRIVACY CONTACT PATHS

Reach Us About Your Privacy Rights

If you want to access, correct or delete the personal data we hold about your account, you can contact our support team directly. We will acknowledge your request and respond within a reasonable timeframe. Use any of the channels below — your query about data privacy will be routed to the right team.

Live Chat Open the live chat window in your account dashboard and type 'data request' to reach the privacy support queue directly without waiting on hold.

Email Support Send your request to our support email address found in the account help section. Include your registered phone number and the nature of your data query.

Account Help Centre Log in, go to Account Settings, and select 'Privacy and Data'. From there you can download a summary of your stored data or submit a deletion request.

DATA HANDLING PRACTICES

How We Protect and Manage Your Account Data

Security and transparency sit at the core of how we manage account data. We use SSL encryption across every page where personal or payment information is submitted, including bKash and Nagad deposit flows. Cookies help us keep your session active and remember your lobby preferences — you can manage cookie settings in your browser at any time. Here is a breakdown of the four areas we take most seriously.

Account Security Login activity is monitored for unusual patterns. If we detect access from an unrecognised device, an OTP verification step is triggered to your registered mobile number before the session continues.

Cookie Use We use session cookies to keep you logged in and functional cookies to remember your wallet preference — such as whether you last deposited via bKash or Rocket. No tracking cookies are shared with ad networks.

Data Retention Active account data stays on record while your account is open. After account closure, we retain only what applicable legal or financial obligations require, then delete the rest on schedule.

Your Right to Request Changes You can ask us to correct inaccurate data, download a copy of what we hold, or request deletion via Account Settings or the support channels listed above. We handle each request individually.

Your Privacy Policy Questions, Answered

These are the questions we get asked most often about how t999com handles personal data, account information and your rights under this policy. If your question is not covered here, reach out through live chat or account support.

We collect your name, phone number, email and the payment method you register — bKash, Nagad or Rocket. We also log device and session data to protect your account from unauthorised access.

No. PIN entry happens inside the bKash or Nagad app, not on our platform. We only receive a transaction reference to confirm your deposit cleared — your mobile wallet credentials stay with your payment provider.

Yes. Log in and go to Account Settings, then select 'Privacy and Data' to download a summary. You can also contact support by live chat or email to make a formal data access request.

We delete personal data that is no longer needed after account closure. Certain transaction records may be held longer if required by applicable legal or financial obligations, then removed on schedule.

We do not sell or rent your data to third parties for marketing. Data is shared only with payment processors like bKash, Nagad and Rocket to complete transactions, and with parties required by applicable law.

Open a request through Account Settings under 'Privacy and Data', or contact our support team via live chat or email. Include your registered number and we will handle it promptly.

Reference

Privacy Policy

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.

InfoLegal InfoBangladesh Live Room 507 Appt999com App

How t999com Handles Your Personal Information

Reach Us About Your Privacy Rights

How We Protect and Manage Your Account Data

Your Privacy Policy Questions, Answered

01 What personal data does t999com collect when I open an account?

02 Does t999com store my bKash or Nagad PIN?

03 Can I request a copy of the data t999com holds about me?

04 How long does t999com keep my account data after I close my account?

05 Does t999com share my data with other companies or advertisers?

06 How do I ask t999com to delete or correct my personal information?

Privacy Policy

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